Delivery & Returns
- When getting in touch, please include your order number and tracking information as this will help us deal with your enquiry quickly.
- Please allow 7 working days for UK orders, and 28 days for European and International orders to arrive before contacting us about late or lost orders.
- Please be aware that we do not currently ship to Iran, Ukraine, Russia or Belarus.
Delivery Costs
Orders placed Monday-Thursday before 5pm will be despatched Next Business Day.
Destination | Service | Cost |
United Kingdom | 24-Hour Tracked | £3.99, or FREE when you spend over £35 |
Europe | Tracked | £9.99 |
International | Tracked | £14.99 |
Print on Demand Deliveries
As your book is made to order, please allow 7 days for your delivery to arrive.
Once your order has been placed, you'll receive an order confirmation via email. Once your manual has been printed and despatched, a second email with tracking information will be sent.
Haynes Print on Demand Manuals are the only way to get hold of a brand-new edition of a genuine Haynes Manual that has been long out of print.
Returns and Refunds
To ensure the process runs as smoothly as possible, contact service.uk@haynes.com before to returning an item.
If you are unhappy with your purchase, please let us know within 14 days of receiving your item to request a refund. Please be aware that the item must be returned in its original state - unused and unopened - to qualify for a refund.
Please note: Bundles must be returned in full to qualify for a refund. If you wish to return part of your Bundle, you will need to place a new order.
If you're returning a Printed Manual, Print on Demand item or a Bundle from the UK, please create a Royal Mail Returns Label to send your item back for free.
Customers returning items delivered to Europe or Internationally are responsible for the cost and arranging of returns.