Delivery & Returns

• When getting in touch, please include your order number and tracking information as this will help us deal with your enquiry quickly.
• Please allow 7 working days for UK orders, and 28 days for European and International orders to arrive before contacting us about late or lost orders.
• Please be aware that we do not currently ship to Iran, Ukraine, Russia or Belarus.

Delivery Costs

Orders placed Monday-Thursday before 5pm will be despatched Next Business Day.

Print on Demand Deliveries

As your book is made to order, please allow 7 days for your delivery to arrive. 

Once your order has been placed, you'll receive an order confirmation via email. Once your manual has been printed and despatched, a second email with tracking information will be sent.

Haynes Print on Demand Manuals are the only way to get hold of a brand-new edition of a genuine Haynes Manual that has been long out of print.

Returns and Refunds

To ensure the process runs as smoothly as possible, contact service.uk@haynes.com before to returning an item.

If you are unhappy with your purchase, please let us know within 14 days of receiving your item to request a refund. Please be aware that the item must be returned in its original state - unused and unopened - to qualify for a refund. 

Please note: Bundles must be returned in full to qualify for a refund. If you wish to return part of your Bundle, you will need to place a new order.

If you're returning a Printed Manual, Print on Demand item or a Bundle from the UK, please create a Royal Mail Returns Label to send your item back for free. 

Customers returning items delivered to Europe or Internationally are responsible for the cost and arranging of returns.